It is essential that you complete this form fully and provide us with your order number and contact details in order to avoid any delay to your exchange/refund. Please fill out the returns form that was included with your order and include it with your items. Please note you cannot return online items to a store for a refund or exchange. LITTLE MISTRESS, Internet Returns Department, Unity House, Fletcher Street, Bolton, B元 6NE, UK If you are returning an item from outside the UK you are strongly recommended to return your item to us via a tracked postal service (we cannot accept responsibility if your item is lost in transit). Please note you cannot return item(s) purchased online to a store for a refund.
If you use your own return method, you will not be charged the £2.50 returns postage fee. If you choose not to use our CollectPlus, you can still return your items, however you will be reliable for the shipping cost of returning your order. Please note: if you choose to use one of our pre-paid labels (CollectPlus), we will deduct a returns postage fee of £2.50 from your refund amount. This does not affect your statutory rights in connection with faulty items. We reserve the right to refuse a refund or exchange on items deemed not to be resalable.
Items must be returned in a fully resalable condition, which means being unused with swing tags attached. For brands that are not Little Mistress, Paper Dolls, Girls on Film please follow the instructions on the returns form received in your parcel as you may need to return the item to a different address. If returning multiple items check which brand your return needs to be made to and return it in separate packages. Without a returns form we do not know who the parcel is from and will cause delays with the refund. Please ensure to fill out the returns form which arrived in your parcel. Please note, bridesmaid dresses can be returned in their original condition within 28 days of receiving your order.
You may return your purchase (or part of it) for a refund, within 14 days of receiving it, by posting the item(s) back to us at the address listed below. International Returns - All orders placed from Australia or the US customers will need to arrange and pay for their own returns as we currently do not offer this service. This policy applies to all items purchased, whether full-priced, promotion or sale. Your parcel will arrive within 4-7 working days after you place your order (working days excludes: Weekend & Bank Holidays).Ĭhristmas Returns - Any Online purchases made between the 1 st November 2021 and the 24th December 2021 may be returned until the 21st January 2022, with a valid order number/dispatch note. As an Irish shopper you should not incur any other charges upon delivery of your items.
#BURGUNDY MIDI DRESS FREE#
Republic of Ireland - FREE Any orders made over 150 euros will incur a duty fee, little mistress will cover this payment through DHL. International Standard Delivery – £9.99 USA or Australia Only (Please see Delivery page for more details). UK Nominated Day Delivery – £6.99 (Saturday orders must be placed by 3pm Friday, mainland UK only). Orders placed after 3pm Thursday will roll onto the next working day.) UK Next Working Day Delivery - £5.99 (Orders must be placed before 3pm GMT Monday-Thursday. UK Standard Delivery – £3.99 or FREE OVER £75 (3-5 working days)